The mexican food here (made to serve) is AMAZING! I would give it 6 stars if I could. I live about 30 minutes away from this place, but make the trip about once every 2-3 weeks. The prices are very competitive, and the service is friendly. Great selection of Asian and Central/South American food. This store is extremely convenient to me as its literally thirty seconds away by car, but with this experience, Ill take the majority of my business back up the road to Kroger. What offended me was the lack of respect afforded to me as a customer. He then pointed out that the bottom of the receipt states the return must be within 24 hours. He then said even if I had the receipt that he wouldnt return and if I had a problem then call the manufacturer.
I thought he was fine assisting the previous customer so I began to say ok sir, he then held up his hand and rudely said wait wait wait! I did so, and then explained myself and the situation. He did not engage me initially so I waited in line. He then called the manager over, who have very well also been the owner. He then smelled it and offered it to the next person in line to smell. I then motioned to him that it was the smell. Then he pointed to the date and since it wasnt expired that he couldnt return it even with receipt. Then she called another associate over to converse with him in Spanish. So I asked just to be clear, if I found the receipt could I take it back. I asked the cashier about returning and she said that she could not take it back without a receipt. I went today to take back some cheese I purchased on Sunday and did not have the receipt. They have a great price on flan and an impressive selection of international foods.
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